Area Coordinator

About Massachusetts College of Liberal Arts:

At MCLA, we're here for all - and focused on each - of our students. As a 2025 Top Ten Public College, classes are taught by educators who care deeply about teaching, and about seeing their students thrive on every level of their lives. Nearly 93% of our graduates land competitive jobs or are accepted by some of the best grad schools in the country. We engage in the most nationally relevant conversations by hosting some of the most celebrated thinkers and speakers on our campus in the Berkshires of Massachusetts, an area known for its mountain ranges, hiking trails, and panoramic views. Our home town of North Adams is brimming with creative energy and the regional economy is booming as a result. In nearly every way possible, the experience at MCLA is designed to elevate you as an individual, a leader, and a communicator, fully empowered to make your impression on the world.

Job Description:

The Area Coordinator (AC) is expected to be an active and visible member of our residence life staff with management and oversight of designated residence area(s). The AC will support resident student leadership opportunities through Residence Hall Association (RHA), National Residence Hall Honorary (NRHH) & other initiatives. The AC will participate in the administrative functions and efforts of Residence Life & Housing. As the supervisor of residential area(s), the AC will coordinate with other staff members in the Residence Life & Housing office on programs and events as needed. Further, they will be responsible for establishing and maintaining a living-learning atmosphere conducive to student's personal growth and academic achievement. Seen as a role model, facilitator, leader, and essential person in the development of an effective living-learning environment for student's residential experience. A successful individual will have the ability to work with a diverse population, able to adapt to change, and have knowledge of and commitment to maintaining a student development focus across campus. The individual will help shape the institution's vibrant living and learning community to help students build a sense of belonging to the College. Due to the nature of the position, ACs are expected to work outside of traditional business hours including participation in an on-call duty rotation. The duties of the Area Coordinator may vary due to the student population who resides in the area assigned.

Duties & Responsibilities

• Support the overall management of residence area(s) including but not limited to opening and closing the residence areas, key management, room changes, health & safety inspections, damage assessments and maintenance requests. This includes supporting the central office of Residence Life.
• Select, train, and evaluate all student staff assigned to the residence areas.
• Assistance in coordination and development of Resident Advisor (RA) In-Service Program.
• Select, train, evaluate, & supervise all Residence Area Security Monitors (RASMS) for Department.
• Contributes to experiential learning initiatives. Is visible and available in the residence areas outside of office hours; visits the residence areas to assist with safety, maintenance, and promote community building. Actively engages in creating strong partnerships within the department and throughout campus to enhance the overall residential experience for students. Commitment to support diversity, equity & inclusion in engagement and leadership opportunities to establish an inclusive residential environment for all residents.
• Provide leadership and support to staff and residents in the planning and implementation of a wide range of educational, social and recreational activities that contribute to the personal growth and development of residence area members.
• Become actively acquainted with the residents of the area as individuals. Advise these students and make referrals to other College offices or community agencies, as appropriate. Mediate conflicts that occur between individuals and groups in the residence area.
• Guide students toward responsible behavior in the residence area by communicating reasonable standards of behavior and by providing behavioral counseling or referral for students, as appropriate.
• Serve as an Advisor for RHA or NRHH, in collaboration with secondary Advisor as designated.
• Co-manage departmental presence on social media platform accounts.
• Serve on the on-call rotation for emergency assistance and crisis intervention.
• Attend and actively participate in weekly staff meetings.
• Serve as department liaison for campus initiatives as designated by Director of Residence Life.
• Complete other duties and projects as assigned. This job description is subject to changes due to any organizational needs of the division.
• Serve as a conduct officer for lower-level violations of residence area policies.

SUPERVISION RECEIVED: Reports directly to the Director of Residence Life

SUPERVISION EXERCISED: Student employees and volunteers as assigned.

Requirements:

• Bachelor's degree required, Master's preferred
• Minimum of 1 to 3 years of relevant experience in Residence Life & Housing or education.
• Demonstrated ability to develop and maintain effective collaborative partnerships with other campus departments involved in creating a safe and engaging residential environment.
• Demonstrated ability to manage a variety of projects and responsibilities working both independently and collaboratively as necessary.
• Demonstrate flexibility, resiliency, creativity, leadership, and supervisory capabilities including demonstrating an active commitment to diversity and inclusive excellence. Ability to be flexible and adapt quickly to ever-changing needs of a residential campus.

Preferred

• Experience working with RHA's & NRHH.
• Knowledge and background working with NEACURH/NACURH.

Additional Information:

This is a full-time, benefited position in the APA bargaining unit.  The salary range for this position is $45,000-$50,000 per year and includes housing on campus. 

Massachusetts College of Liberal Arts complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodations to qualified applicants and employees with disabilities. Should you need to request a reasonable accommodation for the application process, please email Brenda Stokes, Executive Director of Human Resources. 

Massachusetts College of Liberal Arts is deeply committed to fostering a community of excellence, equity, diversity, and inclusion. We provide equal access to educational, co-curricular and employment opportunities for all applicants, students, and employees regardless of race, color, religion, national origin, age, disability, gender, sexual orientation, gender identity, gender expression, genetic information, marital or parental status, veteran status, or membership in any other legally protected class. Massachusetts College of Liberal Arts does not discriminate on the basis of sex in any educational program or activity that they operate, which extends to admission and employment.  

Inquiries about Title IX, Equal Opportunity, or ADA/504 and other non-discrimination policies may be directed to MCLA's Title IX Coordinator and Equal Opportunity Officer, to the Assistant Secretary of the Department of Education Office for Civil Rights, or both. 

Liz Frost
Interim Title IX Coordinator and Equal Opportunity Officer 
375 Church Street, North Adams, MA 01247 
[email protected] 

U.S. Department of Education, Office for Civil Rights  
33 Arch Street, 9th Floor Boston, MA 02119-1424  
Telephone: (617) 289-0111; FAX: (617) 289-0150; TDD (877) 521-2172  
[email protected] 

Application Instructions:

Follow the link to apply: Massachusetts College of Liberal Arts Job Posting: Area Coordinator