Director of Residence Life and Housing

Immaculata University is a comprehensive, co-ed institution of higher learning that has emphasized academic success, student outcomes and faith-based values for more than 100 years. Offering more than 75 in-demand undergraduate, graduate and certificate programs, Immaculata University provides attainable education, personal support and meaningful career pathways to tomorrow's leaders. Immaculata's expansive suburban campus is located in renowned Chester County, Pa., and Immaculata employs more than 330 faculty and staff, who together with the Sisters, Servants of the Immaculate Heart of Mary, serve approximately 2,500 students.

Why Immaculata University is the Perfect Workplace for You

Immaculata offers exceptional benefits, including:

• Time Away from Work: Generous paid time off benefits which enable employees to relax, recharge, attend to personal affairs, and recover from illness or injury.  These include:
  • Paid holidays: 20+ days
  • Robust vacation and personal days
  • Sick days
  • Summer hours - Fridays off during the summer
• Tuition Assistance: Take advantage of Immaculata's exceptional tuition benefits.  You, your spouse, and your eligible dependent children can receive tuition assistance at IU. Your dependent children are also eligible to apply for tuition scholarships at other institutions via the Tuition Exchange program.
• Health, Life, and Disability Insurance: Comprehensive medical (3 plans), prescription, dental, vision, life insurance, and disability benefits to protect you and your family's health and wellbeing.
• Retirement Plan: Generous retirement plan to help you save for your future. After one year of service, or immediately if you have an active 403(b) account Immaculata matches 4%.
• Health Savings Account (HSA):  Immaculata provides HSA funding on a quarterly basis for employees participating in the high deductible medical plan.
• Flexible Spending Accounts: Flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
• Wellness and Work-life Resources: A wide variety of programs and resources to help you care for your health, your family, and your work-life balance.

Job Description:

Immaculata University is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

The Director of Residence Life and Housing is a member of the student affairs staff reporting directly to the Vice President of Student Development and Undergraduate Admissions.  The Director is responsible for the development of a comprehensive Residence Life and Housing program that supports retention and engagement efforts of the university.  Focused on the resident student experience, the Director oversees all community development initiatives, housing occupancy and operations, educational program development, the integration of academic experiences with residence life, and the training and development of professional and paraprofessional staff, and individual students.  The Director directly supervises the Assistant Directors of Residence Life and Housing, and indirectly supervises the paraprofessional student staff. 

Essential Duties and Responsibilities

Engagement and Retention

• Using innovation and strategic planning, manage finances and resources, confirm efficient operations and programming, and ensure compliance with all relevant policies, procedures, standards, and laws to support the mission of residence life and housing.
• Lead a quality residential program built on best practices oversee the assessment, planning, implementation, supervision, and evaluation of all programs and services within Residence Life and Housing to provide a positive and beneficial experience for residential students.
• Establish and maintain a collaborative relationship with the leadership of several programs including the First Year Seminar and New Student Orientation, to enrich student residential, co-curricular, and academic experiences and improve retention.
• Maintain awareness of University resources for helping students with academic, career, and personal concerns and to make referrals when appropriate to support holistic wellness.
• Report on housing occupancy and projections and design long-range housing plans for programs, student facilities, and processes for renovation and construction to enhance residential opportunities and amenities.
• Build and foster a residential environment grounded in outcomes and assessment to leverage opportunities to create engaging experiences for all residential students.

Supervision

• Oversee the recruitment, supervision, training, and evaluation of the professional and paraprofessional staffs.
• Conduct regular evaluations of the department's organizational structure to ensure best practices and identify areas of development.
• Directly supervise the Assistant Directors of Residence Life and Housing.

Campus-wide Housing Process

• Develop and oversee residential communities that utilize best practices in student development and research to create engaging learning environments.
• In conjunction with the divisions of Enrollment Management and University Communications, design and implement marketing efforts to current and prospective students to promote the available accommodations and the benefits of the residential experience to support recruitment efforts.
• Serve as the primary liaison with all University offices including but not limited to Student Development and Engagement divisional departments, Banner Student Information Systems, ERez Life, Business Office, and the Financial Aid Office.

Conduct and Emergency Response

• Serve as the case management coordinator for residential students who have demonstrated or experienced a crisis situation or difficult transitions.
• Coordinate crisis management protocols, responses and follow ups as well as other essential project planning with Campus Safety & Protection, Facilities, and the Wellness Center to maintain a safe, secure, and healthy living environment.
• Oversee and participate in the campus emergency on call system and the University Emergency Response Plan, particularly during incidents that affect students in housing.
• Serve in the on-call duty rotation for crisis response to support students in critical situations and be a resource to Resident Assistant staff.
• Participate in the conduct process by serving as a conduct hearing officer to determine level of responsibility and support student development and growth.

Departmental Responsibilities 

• Work with and implement the directives of Learning Support Services in providing appropriate housing and meal plans for students with approved accommodations.
• Ensure the creation of a meaningful and vibrant community by overseeing the implementation of development initiatives.
• Maintain on-line and physical communication venues to convey current departmental information and initiatives. 
• Participate in University and Student Development and Engagement meetings, programs, professional development opportunities, and events; serve on University committees, task forces, and projects as designated.
• Other duties as assigned.

Requirements:

Minimum Requirements:

• Bachelors degree or related experience and/or training; or equivalent combination of education and experience.
• The ideal candidate will have 3-7 years of experience in primarily residential programming.
• Individuals should possess excellent oral and written communication skills. 
• Ability to work with time sensitive projects,
• Ability to work in a fast-paced environment, multi-task and remain pleasant and professional. 
• Evening and weekend work required. 

Preferred Requirements:

• Master's degree in Counseling, Student Personnel Administration, or related field;
• Experience in a college/university setting